You’re reading the Sunday, May 24 edition. Showing an earlier Marketing Pulse.
Marketing Pulse May 24

Use the Memorial Day lull to load Tuesday morning's outreach

Quiet weekend, market closed Monday — the marketing edge is what hits inboxes the moment your borrowers return to email on Tuesday.

Sunday, May 24, 2026 30Y 6.54%15Y 5.85%5/1 ARM 6.32%

Mortgage news is genuinely quiet today — Memorial Day weekend caps a three-day market gap with no fresh rate move, no new GSE bulletin, no regulatory headline to react to. The 5/22 and 5/23 marketing pulses already covered the operative threads for the holiday: the GSE streamline-refi pathway, the FHA Streamline that exists today, and the Memorial Day weekend respectful-touch to your veteran contacts. The marketing window worth thinking about today is not this weekend — it is Tuesday morning. Roughly 60-70% of B2C email opens for a Tuesday send happen in the first three hours of the workday, per Mailchimp's industry benchmarks; whatever your borrowers see when they come back to their inbox is the touch that lands hardest. The 36 hours between now and Tuesday at 8am are when that send gets written.

On the rate context, the math worth running this weekend is for the cohort the 5/22 brief did not address: borrowers sitting at 6.50% to 7.25% on a 30-year. The 7%+ segment already got the GSE streamline-refi setup; the sub-6.50% cohort is mostly locked in well below current rates. The 6.50-7.25% middle is the one with a real but borderline refi case at today's 6.65% — and where the 15-year option at 6.01% starts to flip the math. For a borrower at 7.00% on a $400K 30-year currently paying $2,661/mo, the 30-year refi to 6.65% drops them to $2,569 (only $92 monthly savings), but the 15-year refi at 6.01% takes them to $3,373/mo — higher monthly, with $300K+ in lifetime interest savings. The Tuesday-morning send to this middle cohort presents both options with the side-by-side math, not a one-size pitch.

Practically, the Tuesday-morning send is a 90-minute project today: pick the personas (middle-cohort 30-year holders, plus any active purchase deals that went quiet across the holiday), draft a short email with the side-by-side math placeholder, schedule it for 8:00 AM ET Tuesday in your CRM. The discipline is to send EARLIER than your competitors — the median LO Tuesday-morning send window runs 10am-2pm; landing in the inbox at 8am puts your message 90+ minutes ahead of the wave. Borrowers who check email at the start of the workday see your note first, while competing financial outreach lands later when attention is already fragmented. The weekend is the build window; the schedule lands the work.

Do this today

pick the five strongest middle-cohort borrowers (6.50-7.25% on conventional 30-year) in your pipeline, draft a 120-word email with the side-by-side payment math (current vs 30-year refi vs 15-year refi), and schedule it for 8:00 AM ET Tuesday in your CRM. The weekend math becomes a Tuesday-morning conversation.

Borrower segments to act on today

Middle-cohort 30Y refi candidates (6.50-7.25%)

These borrowers got skipped by 5/22's 7%+ refi setup — they sit in the borderline 30Y refi range where today's 6.65% offers only marginal savings, but the 15Y option at 6.01% reframes the math entirely. Strong Tuesday-morning send segment.

closed loans · ≥6mo since close · rate 6.50–7.25% · conventional
Active purchase pipeline — Tuesday-morning re-engagement priority

Every active purchase deal lost momentum across the 3-day market gap. The Tuesday-morning send is a where-we-stand update with the current rate snapshot — re-engaging a borrower in the buying motion before they hit their week's email backlog.

active loans · purchases

Today’s content angles

Email

Tuesday 8am send: 30Y vs 15Y side-by-side math

Short email scheduled for 8:00 AM ET Tuesday morning — before the typical LO Tuesday send window opens. Subject: Two numbers for {client} when you're back this week. Body: Hey {client} — quick math while you ease into the week. On the $400K loan we ran the numbers for, today's 30-year refi runs about $2,569/mo, and the 15-year version comes in at roughly $3,373/mo. The 15-year is about $800 more per month but saves over $300K in interest if you carry it to payoff. If either number changes your thinking, reply with how long you plan to stay in the home and I'll send a clean one-pager Tuesday afternoon.

Tactics worth stealing

Beat the Tuesday-morning send window by 90 minutes

The median LO Tuesday-morning send window runs 10am-2pm. Borrowers who check their phones at the start of the workday (typically 7-9am ET) open and process emails before the bulk of competing financial outreach hits. Scheduling your Tuesday send for 8:00 AM ET puts your message in front of the borrower 90+ minutes before competitors — enough to clear the noise without feeling intrusive. Mailchimp and HubSpot send-time benchmarks both show: open rates for early-Tuesday sends run notably above mid-morning Tuesday sends in financial services.

Mailchimp Email Marketing Benchmarks 2024; HubSpot State of Inbound report